Contact Us

We’re here to help! At OnTrik, your satisfaction is our top priority. Whether you have questions about our products, your order, or our services, our support team is ready to assist you.

Customer Support

  • Email: Contact@ontrik.com

  • Response Time: Within 24–48 business hours

  • Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)

Order & Shipping Inquiries

If you have questions about your order status or tracking, please include your order number in your email for faster assistance.

Returns & Refunds

For returns, exchanges, or refund-related issues, please visit our Return & Refund Policy page or email us directly at Contact@ontrik.com.

Business Partnerships

For wholesale inquiries, collaborations, or business proposals, please contact us via Contact@ontrik.com with “Business Inquiry” in the subject line.